Terms and Conditions
You should carefully read the following Terms and Conditions. Your use of this website and/or purchase or use of our products implies that you have read and accepted these Terms and Conditions. Our company reserves the right to change or modify these terms with no prior notice.
You should assume that all content on this website is proprietary information protected by copyright or trademark, including text, video, and image. Vaughan Industries Inc. cannot guarantee that this site or its content is entirely error free or up to date.
Customer purchases can be suspended for manual anti-fraud check, typically for a period of 10-20 minutes. Purchases can also be suspended for a longer term for more serious investigations. Anti-fraud check occurs because of the growing number of fraud transactions from persons who are not actual cardholders of the credit cards used during purchase.
To get “Bottom Line” pricing on your chemical purchases, we recommend ordering a minimum of 5 items at the same time. These products cannot be combined with others to receive the multi-item pricing. These include Blue Penguin® Detail Products, Freshents, Spindle Oil 60, "Bombs". Aroma Disks, and all vending machine products. It is our intention to hold prices firm until the next printing of our catalog. However, prices and specifications are subject to change without notice due to random fluctuations in the cost of raw materials.
Free delivery in the Detroit Metropolitan area on all orders of $235 or more. When possible, equipment and pails will be combined with drum orders. Otherwise, smaller orders will be shipped by UPS Ground. Outside our normal delivery area goes as follows:
All orders are shipped UPS or Common Carrier.
Inspect your packages for damages upon delivery and notify delivery agent before they leave your site.
Freight charges are the responsibility of the customer and will be added to all orders.
All orders are F.O.B. from Vaughan Industries or from the manufacturer. Claims are the responsibility of the carrier.
Re-shipments due to any error will be shipped UPS/RPS ground only.
Any quote of freight charges by a salesperson is an “Estimate Only” and may vary at the time of delivery.
Our Refund Policy:
Vaughan Industries offers the option to return unused equipment or parts with a 20% restocking fee. All equipment is non-refundable after it has been used. Shortages, lost or damaged goods must be reported within 3 days. No returns after 60 days. No return of electronic parts. Call for a return authorization prior to returning any parts. No return will be credited without prior authorization from Vaughan Industries. All returned parts must be new and in original packaging, to be credited, once inspected upon return. No returns will be accepted freight collect.
Partial drums are subject to lab testing. No partial credit can be issued for non-conforming materials.
Unauthorized Use of Vaughan Industries Equipment:
Vaughan Equipment Owners: Vaughan trademarks, discounts, products, or intellectual property shall not be transferred, assigned, or sub-licensed without a written agreement with Vaughan Industries.
Terms are COD. A 1½% per month carrying charge will be added to past due accounts. A $50.00 charge will be added for all returned checks. We also accept MasterCard, Visa, American Express, Discover and Cash orders.
You may not disclose any order information including, but not limited to, order ID, prices, discounts, transportation, etc. Our company reserves the right to change or modify these terms with no prior notice.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other such sites. We encourage our users to be aware when they leave our site, and to read the privacy statements of any other site that collects personally identifiable information.